Success Stories
Is Now The Time
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HALSystems’
Warehouse Management System, allows you to
maximize the use of wireless terminals, scanners
and bar-codes to identify, track, locate, and
control inventory quickly and accurately
throughout your warehouse, from receiving
through shipping. We have now added Voice
Directed to our system
Why use
voice:
Because workers don’t have to
juggle a scanner, paper or pencil as they
accurately pick, their hands and eyes are free.
As a result, picking efficiencies are improved
greatly.
By using a voice directed system
and replacing error ridden, labor-intensive
systems, you can experience increased
productivity, accuracy and job satisfaction
which lowers turnover rate and improved worker
safety.
With voice-driven technology in the warehouse,
workers wear a headset and a mobile wireless
computer attached to their belt. Software
converts the picking instructions from the WMS
(Warehouse Management System) into voice
commands.
Using voice-directed systems a warehouse workers
wear their headsets and follow verbal
instructions transmitted to them from the
WMS application. They are directed as to what,
where and how many items to pick or move.
With a voice workers receive instructions, such
as “Go to zone A” or “shelf 1, bin1”,
and then to “pick item number ‘115112’ a blue
widget”. All of this is received by the
worker through the headset. Once the worker
arrives at the location, he confirms the
location with a scan by using the ring scanner.
The item number is then scanned for correctness.
Next the location into which the item is placed
is directed; such as a cart, pallet, location,
etc.
The worker confirms that the task has been
completed when the ‘put’ command has been
executed. The information is continuously
transmitted to the host systems to keep the WMS
accurate in real time. At this point the next
command is given and the process begins again.
Because the system is operator sensitive, voice
clips can be specific to the worker. They can be
designed by you to accommodate each operator so
that these voice clips can be of different
languages, dialects and even different voices.
This reduces training time.
The voice directed solutions are typically an
alternative or used in conjunction with other
technologies such as RFID and handheld scanning.
The advantage that ‘Voice directed’, when
combined with a scanning systems, have over
voice recognition systems is speed and accuracy.
Voice works well for directing work but is much
less reliable when retrieving information from
the operator.
Training:
Training employees on a voice
directed system typically takes no more than 20
minutes. Workers who have used another picking
technology usually are back to full speed with a
voice system after just a few minutes and then
continue to improve. “The ramp-up time is
extremely fast,” one user says.
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